Refund Policy
This Refund Policy explains when refunds are available for PostReply for X Pro. Payments are processed by Paddle, which is the Merchant of Record. Not affiliated with X (Twitter). We never post on your behalf.
Who handles payment
Paddle is the Merchant of Record. Card details are collected by Paddle, not by PostReply. For billing questions, email [email protected] or use Paddle’s buyer support.
When refunds are available
Refunds are not available after more than 10 successful generations. A successful generation is one request that returns three draft alternatives.
If you have 10 or fewer successful generations, we review refund requests by email and through Paddle.
How to request a refund
Email [email protected] from the address on your account and include your Paddle receipt. We do not request x.com to fetch posts, and we do not store other people's post text, so you do not need to send draft history.
Cancellation
You can cancel Pro in Paddle. After you cancel, you keep Pro until the paid period ends. We do not offer partial-period refunds after the successful-generation limit above.
Contact
Refund and billing contact: [email protected].